Refund Policy

We believe in our product and its ability to help individuals and businesses create, manage, and track QR codes effortlessly. However, we also understand that sometimes things may not work out as expected. Your satisfaction is our top priority, and we stand behind our software with a 100% customer satisfaction guarantee.

By placing an order or making a purchase at QR Meta, you agree to the terms set forth below along with our Privacy Policy.

Refund Eligibility

Subscription Refunds:

• If you request a refund within 7 days of your initial purchase, you are eligible for a full refund, no questions asked.
• Refund requests made after 7 days will be reviewed on a case-by-case basis. While we do not guarantee refunds beyond this period, we will always do our best to resolve any issues.

Annual & Monthly Plans:

• Annual plans: Full refunds are available within the first 7 days of purchase.
• Monthly plans: If canceled within 7 days, a full refund will be issued. After this period, the subscription will remain active until the end of the billing cycle, with no further charges.

Non-Refundable Items:

• Refunds do not apply to renewals or promotional discounts unless there is a clear service issue that we are unable to resolve.
• If the user has excessive usage of QR Meta services within the refund period, we reserve the right to decline the refund request.

How to Request a Refund

To request a refund, simply contact our customer support team at support@qrmeta.io with your order details. Our friendly team will review your request and process the refund if eligible.

Canceling

QR Meta allows you to cancel your membership at any time by contacting us or canceling directly from your dashboard. After you cancel your membership, your QR Codes will go into paused mode, and you can activate them again whenever you want by resubscribing.

Cancellation Policy

Subscription Cancellation:

• You can cancel your subscription at any time through your account dashboard or by contacting our support team.
• Cancellations will take effect at the end of your current billing period.
• No refunds will be provided for partial months of service.

Service Cancellation:

• We reserve the right to cancel or suspend your service if you violate our Terms of Service.
• In case of service cancellation due to violation, no refunds will be provided.
• We will notify you via email before canceling your service.

After Cancellation:

• Your QR codes will be paused but not deleted.
• You can reactivate your service by resubscribing at any time.
• Your data will be retained for 30 days after cancellation.

To cancel your subscription, please contact our support team at support@qrmeta.io or use the cancellation option in your account dashboard.

Contact Us

If you have any questions, please contact us via email at support@qrmeta.io.